Delivery information

Standard Shipping (DDP)

  • USA: 7–9 business days
  • Europe (UK/FR/DE): 3–5 business days
  • Rest of World: 5–15 business days

Express Shipping (FedEx, UPS, DHL)

  • USA: 2–3 business days
  • Europe (UK/FR/DE): 3–5 business days
  • Rest of World: 4–7 business days

UPS to U.S.: If duties/taxes are not prepaid, UPS will charge a $12 ICOD fee to the consignee upon delivery. Prepay via the UPS website/app (Apple Pay, Google Pay, Visa, Mastercard, Discover) to avoid this fee.

UPS Shipments to the U.S. — ICOD Fee

Effective date: June 2, 2025

For international shipments sent to the United States via UPS, an additional $12 ICOD (International Collect on Delivery) fee will be charged by UPS if duties and taxes are not prepaid before delivery. This fee is collected by UPS from the consignee upon delivery.

How to avoid the ICOD fee:

  • Prepay duties and taxes electronically via the UPS website/app (Apple Pay, Google Pay, Visa, Mastercard, or Discover) using the link in your UPS tracking.
  • If duties are billed to a valid UPS account number before delivery, the ICOD fee does not apply.

Important: This ICOD fee only applies to UPS shipments. Other carriers are not affected.

To receive UPS’s prepayment notification, please provide accurate recipient contact details (full name, phone number, and email) at checkout.